Refund and Returns Policy
Effective Date: 11/16/2024
Thank you for shopping at Deplorable Jew! We are committed to providing high-quality merchandise made just for you. As most of our items are manufactured on demand, we ask that you review our Refund and Returns Policy carefully.
1. Refund and Exchange Eligibility
Due to the custom nature of our merchandise, refunds or exchanges are only offered in cases where items have a flaw in the manufacturing process. We stand by the quality of our products and will gladly replace or refund defective items.
Examples of Manufacturing Flaws Include:
- Misprints or design errors
- Poor-quality printing or construction
- Wrong size or color due to manufacturing error
2. Requesting an RMA (Return Merchandise Authorization)
To be eligible for a refund or exchange due to a manufacturing flaw, you must request an RMA (Return Merchandise Authorization) within 30 days of receiving your item.
To Request an RMA:
- Email us at engage@deplorablejew.com
- Include your order number, a description of the issue, and photos of the defect
- Once your RMA request is approved, you will receive further instructions for returning the item
Note: Items returned without an RMA will not be processed.
3. Return and Exchange Process
Once you receive your RMA approval:
- Please return the item in its original packaging to the address below: Deplorable Jew
45 S 7th St., Suite 2210
Minneapolis, MN 55402 - We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Please Note:
- Shipping costs are non-refundable.
- Only regular priced items may be refunded; sale items cannot be refunded.
- We do not refund items returned more than 30 days after delivery.
5. Exchanges
If your item is eligible for an exchange, we will ship a replacement item to you. You will receive confirmation and tracking information once your replacement has been shipped.
6. Questions or Concerns
For any questions or concerns regarding our Refund and Returns Policy, please contact us at engage@deplorablejew.com. We are here to assist you and ensure your satisfaction with our products.
Thank you for understanding our policies, and we appreciate your support of Deplorable Jew!